We appreciate how frustrating and inconvenient this can be.
In the rare occurrence that you have received a faulty or damaged product, you are more than welcome to return these products to any Jacqui E store for an immediate exchange, refund or replacement.
Please have your invoice or order confirmation email to hand when visiting the store.
Finding your nearest Jacqui E store is very easy - simply head to the Our Stores page and view the complete store list or search for your closest store using your town, city or postcode or your current location.